Field Services
Our customers environments are changing, they demand flexibility, breadth of coverage and broad engineering expertise, yet they require the simplicity of people management, compliance and billing to deliver outstanding returns on investment.
Welcome to e-volve Field Services.
Fully Managed
Complete service management coordination to take away the headache of scheduling and delivery
Design - Scoping the service and solution design
Plan - Staging, configurations, tagging and getting everything ready to be delivered ready for a seamless deployment, audit or relocation
Install - Installation of each service element and daily reporting of field management success and service status
Support – Complete maintenance, break-fix, warranty and general asset maintenance
Recover - Remove items for recycling, disposal or re-sale. Add peripheral service including cabling, electrical work and training
Workforce - Specialist personnel available on demand, or contracted to supplement existing service capabilities
Fully Managed
Complete service management coordination to take away the headache of scheduling and delivery
Design - Scoping the service and solution design
Plan - Staging, configurations, tagging and getting everything ready to be delivered ready for a seamless deployment, audit or relocation
Install - Installation of each service element and daily reporting of field management success and service status
Support – Complete maintenance, break-fix, warranty and general asset maintenance
Recover - Remove items for recycling, disposal or re-sale. Add peripheral service including cabling, electrical work and training
Workforce - Specialist personnel available on demand, or contracted to supplement existing service capabilities
International
Metro, regional and remote Australia & New Zealand. Coverage in Asia, Pacific and Europe single site to large-scale multi-site implementations
Domain Expertise
Racks, servers, UPS, PDUs, routers, switches, PC’s, phones, WAPs, antennas, IoT devices, screens/interactive kiosks and proprietary devices
Domain Expertise
Racks, servers, UPS, PDUs, routers, switches, PC’s, phones, WAPs, antennas, IoT devices, screens/interactive kiosks and proprietary devices
Resources
1,100 technicians ready at 263 locations
Vendor capability
Experience and expertise on multi-vendor hardware and software platforms
Vendor capability
Experience and expertise on multi-vendor hardware and software platforms
Metrics
24x7, SLA, Rapid response, daily, weekly, monthly reports
Operational
Excellence and efficiency can go hand in hand
Scissor lift hire and permits for WAP installations
Inductions, charter flights, escort arrangements
Signed reports and photographs for each job
Sparing recommendations and spares holding
Operational
Excellence and efficiency can go hand in hand
Scissor lift hire and permits for WAP installations
Inductions, charter flights, escort arrangements
Signed reports and photographs for each job
Sparing recommendations and spares holding
Industry
Government, data centre clearances, construction cards
Quality
Training system and quality accredited processes.
Quality
Training system and quality accredited processes.
Talk to us about getting started
e-volve was founded on people, process, and procurement. Our strategic sourcing, procurement, and IT experience has led to us developing our world-leading procurement marketplace that simplifies the IT supply-chain.